What is a pay-as-you-go account?

A pay-as-you-go account means that funds are drawn directly from your Payment Source whenever a NachoCard is charged. You may apply to change from prepaid to pay-as-you-go from the ‘Account Type’ tab in the account settings page. Additionally, please contact us if you would like us to consider enabling this feature for you.

What is a prepaid account?

A prepaid account means that all payments will be funded by your account balance, not directly from your payment source. Your account will have to be topped up with sufficient funds prior to making any payments.

How do I update my balance?

You can add funds to your balance anytime using your primary payment source by selecting the ‘Top up now’ button on the payment source page. You can also enable ‘Auto-Topup’ to ensure there is always sufficient balance in your account.

What types of payment sources are allowed?

We accept US based banks as a Payment Source. In some cases, we may enable payments by credit/debit cards issued from anywhere in the world – please contact us if you need this feature. We also accept wire transfers from anywhere in the world. Please contact us for instructions.

What is a payment source?

Your payment source is used to fund all NachoCard payments in your account. Your payment source can be used to top-up your NachoNacho balance, or to directly fund payments (if enabled for your account). You can set up multiple Payment Sources, but only one can be active at a time – this is your ‘Primary’ … Read more

How do I update my billing address?

Updating your billing address takes no time once logged into your NachoNacho account. Go to the ‘Settings’ option on your lefthand navigation bar Select ‘Address’ Once here, you will be able to update your billing address The only purpose of the billing address is that this address gets attached to your NachoCard. So, when you … Read more

What is my NachoNacho balance?

You upload funds into your NachoNacho Balance using your Payment Source. This Balance is then used to pay for your purchases. You can enable ‘Auto-Topup’ to make sure there is always enough Balance to cover your purchases. It is recommended that the Minimum Balance is at least as large as the largest single payment you … Read more

How long does it take to verify my payment source?

Once your bank account is connected, all a user has to do is verify the two micro payments to verify the secure connection. Once verified by the user, use of virtual NachoCards is enabled and users can start saving! Typical verification time The standard time it takes to verify the connection is typically same day. … Read more