NachoNacho collects payments from your bank account to cover your NachoNacho credit card payments. If the payment fails, NachoNacho incurs a charge from our payment provider. This charge is passed on to you with zero markup. This fee is incurred each time a payment from your bank account fails, even if it is related to … Read more
You are being charged this fee because there were insufficient funds available in your bank account to cover one or more transactions that NachoNacho has already paid for on your behalf. When this occurs, we must charge you a fee to compensate for the additional processing and administration involved. How can I prevent this from … Read more
A NachoNacho account entails having access to charge a card and complete a financial transaction. Similar to when you open a business bank account or apply for insurance, NachoNacho’s verification process ensures that your experience and that of all our customers are safe, secure, and compliant with financial regulations.
NachoNacho uses bank-level security to protect your account credentials and details. All data storage is PCI compliant, and your account information is never ever shared with any third parties.
If your primary Payment Source is a bank account, there may be up to a 1-week delay before your funds are available and usable in your account balance.
A pay-as-you-go account means that funds are drawn directly from your Payment Source whenever a NachoCard is charged. You may apply to change from prepaid to pay-as-you-go from the ‘Account Type’ tab in the account settings page. Additionally, please contact us if you would like us to consider enabling this feature for you.
A prepaid account means that all payments will be funded by your account balance, not directly from your payment source. Your account will have to be topped up with sufficient funds prior to making any payments. To update your balance follow the directions on “How do I update my balance?“.
You can add funds to your balance anytime using your primary payment source by selecting the ‘Top up now’ button on the payment source page. You can also enable ‘Auto-Topup’ to ensure there is always sufficient balance in your account.
We accept US-based banks as a Payment Source. In some cases, we may enable payments by credit/debit cards issued from anywhere in the world – please contact us if you need this feature. We also accept wire transfers from anywhere in the world. Please contact us for instructions.
Your payment source is used to fund all NachoCard payments in your account. Your payment source can be used to top-up your NachoNacho balance, or to directly fund payments (if enabled for your account). You can set up multiple Payment Sources, but only one can be active at a time – this is your ‘Primary’ … Read more