Why am I being charged a failed transaction fee? (Only applicable for Pay-As-You-Go and Postpaid)

Modified on Tue, 16 Jan 2024 at 12:40 PM

An $8 fee is assessed to cover the processing and administrative costs for when there are insufficient funds in your bank account to cover for one or more transactions that NachoNacho has already paid for on your behalf. This is only applicable to Pay-As-You-Go and Postpaid account types.

How can I prevent this from happening again in the future?

To avoid being charged an insufficient funds fee in the future, you must ensure that you have sufficient funds in your bank account to cover your transactions. Here are a few steps you can take to prevent this situation:

  1. Regularly monitor your account balance: Keep track of your balance and be aware of the funds available to you at any time.

  2. Set up account alerts: your bank may offer the option to set up alerts for low balances or when your account falls below a certain threshold. This can help you stay informed and take necessary action to avoid overdrawing your account.

  3. Consider overdraft protection or linked accounts: Some financial institutions offer overdraft protection services or the ability to link multiple accounts. These options can help cover transactions even if there are insufficient funds in your primary account.

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