How do I cancel or suspend a NachoCard?

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There are three routes to suspending or canceling a NachoCard via the navigation bar on the left-hand side of your account when signed in:

Select NachoCards

  1. When you select this option, you can either search for a specific card or locate the card you would like to suspend by checking the varying pages.
  2. Select the card you would like to suspend/cancel.
  3. Underneath the selected card there will be 2 options, ‘Suspend NachoCard’ or ‘Cancel NachoCard’. Choose to either Cancel or Suspend.

Select Subscriptions

  1. Select this option on the navigation and search for the specific subscription you would like to update.
  2. Underneath the selected card there will be 2 options, ‘Suspend NachoCard’ or ‘Cancel NachoCard’. Choose to either Cancel or Suspend.

Select Transactions

  1. Select this option on the navigation and search for the specific transaction you would like to update.
  2. Select the transaction and within the informational page, click the URL link of the NachoCard underpayment.
  3. Underneath the selected card there will be 2 options, ‘Suspend NachoCard’ or ‘Cancel NachoCard’. Choose to either Cancel or Suspend.

It is important to note when reinstating a card, you follow the same steps but choose to ‘Reactivate’ as opposed to ‘Cancel’ or ‘Suspend’.

To understand the difference between ‘Canceling’ and ‘Suspending’ a NachoCard click here.